FAQs

FAQs 2017-09-29T05:48:07+00:00

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Booking Your Booth

Thank you for your interest in having Pink Shutter at your special event! If you are unable to reach us by phone, please leave us a message and we will call you back. Or, email us at sales@pinkshutter.com.

We are responding to inquiries in the order they are received. In the meantime, read through some important Q&As about making your reservation.

Most likely yes, we have over 30 photobooths we rent out and add more to our inventory every month. Some high demand dates however book quickly, contact us to inquire about exact date availability or call us at Las Vegas – 866-808-7038 ext. 5, Los Angeles – 866-808-7038 ext. 18, Inland Empire – 866-808-7038 ext. 7, Orange County – 866-808-7038 ext. 6, San Francisco – 866-808-7038 ext. 9, San Diego – 866-808-7038 ext. 4, Sacramento – 866-808-7038 ext. 3, Dallas – 866-808-7038 ext. 8, New York- 866-808-7038 ext. 17, Honolulu- 866-808-7038 ext. 19 or email us at: sales@pinkshutter.com
Text message the owner’s personal cell phones at: 916-717-8151 or 916-832-9080 ONLY for last minute bookings please and we will do our best to accommodate your event.
We invest in the very best Canon DSLR camera equipment and the fastest photolab dye-sublimation printers (6 secs per print), ensuring photo quality that rivals professional studios at up to 5 times the speed! This means many more higher quality photos in the same time period than the competition. We carry proper liability insurance, factory train and only hire the most friendly professional technicians, ensuring a stress-free professional experience. View our reviews on Yelp! and compare us side by side.
You can be easily fooled by a lower competitor’s price, slower session times usually mean you’ll end up paying more $ per photo. Send us a competitor’s quote and we will do a free comparison by phone with you to highlight the differences if any. It is easy to cut corners with limited customer service, lower quality cameras, printers, computers, or even the paper. Our combination of professionally dressed factory trained technicians, premium papers and electronics ensure the highest quality possible, fastest photo session processing and quickest printing times. In fact, find a lower price of an equal quality and service photo booth and we will beat their price by 10%.
Yes, we carry a commercial business liability policy and can provide a copy for your venue if required. If your venue requires an endorsement or certificate for their specific business, there is a $50 certificate fee to provide this for them. Any other special requests for venue approval please e-mail us at sales@pinkshutter.com
All redeemed vouchers are only valid for the time and date confirmed on the contract. If requesting a change more than 30-days in advance, time changes within the same day are allowed, but all voucher redemption’s are still final and can only be rescheduled if we fill your original spot with another booking, . We do understand you may have small changes in your timing or plans so contact us right away and we will do our best to fill your spot with another booking.
If you need us to come early and setup in advance, we charge $100/hr of idle time as we always have an attendant with the booth at all times. We do come 30-60mins before your start time to ensure we start on time and there is no charge for setup.
Due to the high cost for delivery in the NY area only, we require a travel surcharge of $1 for each mile round trip on all bookings originating from our NY locations.
Come Try the Photobooth

What You Get

Upgrade to Recieve Double Copies of Your Prints
Every rental comes standard with everything you need for an awesome photo booth experience. Click for package details. Following are common questions about our most popular upgrades.

Below is the standard layout for 4″×6″ prints:

Example of standard layout

You can purchase your double print upgrade directly through us. If you booked the Starter Digital Only package, the cost is $40/hr for double 2″x6″ photo strips (top) and $60/hr for double 4″x6″ prints (bottom). If you booked the Starter with Prints package, the cost is $20/hr for double 2″x6″ photo strips and $40/hr for double 4″x6″ prints.

Double Auto-Cut 2in x 6in Photo Strips

 

Example of Double 4in x 6in Photo Prints
You can add our awesome party props for $50 directly through us as well at time of booking =) We provide a large variety of photobooth proven props with many seasonal additions. See a small snapshot of a few items included in the awesome prop package below:

Party Props | fun hats, sunglasses, boas, tiara’s, etc

We offer different options for print personalization. You will be working with our Graphic Designer, Heather. For $50, you can book our Name Customization Upgrade. This upgrade allows you to customize the text, font and font colors on the prints. View samples here.

Or, you can choose our Custom Graphics Upgrade, which is $100. If you book the Standard, Premium or Platinum packages, you will receive the Custom Graphics Upgrade at no extra charge. We can color match your wedding invite, stationary or any theme you have for your event. You can view samples and see our layout options here.

After making your payment for the Custom Graphics Upgrade or booking your Standard, Premium or Platinum Package, please fill out our form to request your design.

The Pink Shutter web address is required on all prints. Per your request, the text can appear in a smaller font size and in colors that match your design and the social media icons can be removed.

Set Up & More

We want your event to go as smoothly as possible and for you to be informed on how our set up process works. These Q&As help the venue, event planner and booth attendant make sure everything will fit and function as needed.

45 minutes – 1 hour prior to start time. If you need us to arrive earlier, please contact your local event manager about adding on idle time. (see question above regarding idle time pricing.)
We require that our photo booth be covered and protected from any inclement weather, such as, but not limited to, rain, direct sunlight, and high wind.
Your venue is required to provide electricity within 8ft of the photo booth location as our booth has a built-in 8ft extension cord. Check your local building codes to make sure you are meeting code. If you are in a location that doesn’t have power, you can rent a battery generator from us for $75.
Parking:
To avoid any delay in your photo booth setup, please make arrangements and pay for any parking charge for one vehicle prior to our arrival. When booking, you will also have the option to pay a $50 parking surcharge, in which case your attendant will arrange their own parking.

Loading:
Please provide instructions for ease of accessibility. Direct us to ramped areas, the booth is on wheels, or let us know in advance if the venue can only be accessed by stairs.

You can contact your local event manager for the attendant’s direct contact info.
6ft wide x 5ft deep x 7.5ft high
Strips are automatically cut by our printers and both strips are taken by the guests immediately after exiting the photo booth.
If you have ordered any of the following upgrades, please arrange to have a table, at least 5 feet in length, set up near the booth: Flip Books, Basic or Custom Scrapbook, Props, Social Media Upload Station.
If you are using our booth as an open photo booth, you are welcome to set up a backdrop of your choosing. For the best results, we recommend a backdrop that is 8 feet x 8 feet.
Use Our Booth Indoors or Outdoors

After Your Event

Your event was a success! Now what? Pink Shutter’s service doesn’t end when your event is over. Taking home prints is great, but you have access to all the digital photos as well. Take advantage of Smugmug’s sharing tools to relive your favorite memories.

Share, Order and Download Photo Booth Prints

Yes! Physical prints can be ordered through our Event Photos page. Find your event by location, month, and event name. Click on any individual image and then the BUY button below. Follow the prompts to order your prints.
You should receive your CD 1-3 weeks after your event.
You can expect to receive an email with the direct link to your gallery about one week after your event date.
You can expect to receive an email with the direct link to your downloadable ZIP file about one week after your event date.

Photo Booth Love

Everything about the experience was a perfect 10…I wish I would have rented it longer. – Jenny S.
What an awesome addition to our happy day! And what fun images to have forever. – Kristina K.
I had a bridal party of 9 girls and somehow we all fit in there!!! – Erica S.
It gave our buyers & guests a fun photo with our logo…Great marketing for me! – Cindy D.
They were reasonably priced and the service they provided to our guests was top notch. – Tristan R.